Rosemary’s Rubies February 1st, 2019

Red Rubies Image

Fantastic Friday and Welcome to Rosemary’s Rubies! 

Our 2018 Awards Ceremony and Breakfast was yesterday and congratulations to all of our award recipients.  It was a great turnout and a pleasure to celebrate with many of you yesterday at the beautiful Courtyard by Marriott Flower Mound.  It was a lovely ceremony and the breakfast was delicious.  To our award winners, it was a joy to honor YOU!  If you did not receive an award yesterday, this is YOUR year and I look forward to YOUR accomplishments in 2019 so let’s get busy and rock the real estate world.  The world is YOUR oyster!

Some of you have asked about ordering trophies for team members. Michelle’s friend is one of our trophy vendors and they did a beautiful job for our awards ceremony! Here is their information if you are interested: 

Keller Troph



The celebration will continue today so please join us in The Bistro for our February Wine Down Friday.

Wine Down again

Today 1:00 – 4:00 PM
Beverages and light snacks provided!




It doesn’t matter who you are rooting for, we have a fun way to participate and raise some money for KW Dallas Metro North Cares.  Megan has made a football squares grid that you can purchase squares for $10.00 each.  If we sell all 100 squares, we will raise $500 for KWDMN Cares and we will give the following amounts to 4 winners:
End of 1st Qtr – $100
End of 2nd Qtr – $100
End of 3rd Qtr – $100
Final Game – $200
Make your picks by 5:00 p.m. today at the Front Desk!
Cash or check payable to “KW Dallas Metro North Cares”



Light Bulb Agent Tips

Agent Tip of the Week! 

 Cast Your Security Net Over Phishing

Learn how to avoid falling for email scams.

A phishing scam is a type of fraud that can come in many different forms. These scams not only employ various online techniques such as fake emails and pop-up ads but can also include phone calls. The people behind these scams often use fear tactics in order to get their victims to take the bait.

Phishing is essentially an online con game, and phishers are nothing more than tech-savvy con artists and identity thieves. They use spam, malicious websites, email messages, and instant messages to trick people into divulging sensitive information. Banking information, credit card accounts, usernames, and passwords are just some of the information phishers seek to exploit.

5 common phishing scams, and how to protect yourself from them

Since phishing scams are designed to appear as if they come from reliable sources, it is smart to know the difference between real and fraudulent messages and how to spot some of the clues that a message may be a scam. Here is a list of five common phishing scams and ways to help protect yourself against falling for them.

1. Email phishing scams

An email phishing scam is a fraudulent email message that appears to be from a person or company known to the victim. It attempts to illegally gather personal and/or financial information from the recipient.

A phishing message typically includes at least one link to a fake website, designed to mimic the site of a legitimate business. The message entices the recipient to provide information that could be used for identity theft or online financial theft.

How to help protect yourself against email phishing scams:

  • Do not click any links or download any attachments in the suspicious email. Instead, open up your web browser and go to the website in question by typing it into the URL bar.
  • Be vigilant and pay attention. Phishers have been known to use real company logos to make their communications seem legitimate. They also use spoofed email addresses, which are similar to the actual company’s address. However, the address may be misspelled slightly or come from a spoofed domain.

2. Vishing scams

Vishing (voice or VoIP phishing) is the voice version of email phishing. “V” stands for voice, but otherwise, the scam attempt is the same. It is a phone scam in which individuals are tricked or scared into handing over valuable financial or personal information to scammers.

How to help protect yourself against vishing scams:

  • Never give personal information over the phone. Hang up, look for the number of the company on their website, and call them directly to make sure it was a legitimate call and request. 
  • Never call the number the caller provides. When looking up the company website, make sure it is legitimate. Fake websites often contain misspellings and other telltale signs.

3. Tech support cold call scams

Tech support cold calls are when a scammer calls a potential victim claiming to be from a reputable security company. They lie and say they found malware on the victim’s computer.

The criminal pretends to offer a solution by getting the user to install a type of remote desktop software. This allows the attacker access to the computer in order to install real malware. In addition to attempting to install malware on the machine, these scammers will often ask for a fee to “fix” the issue.

How to help protect yourself against tech support call scams:

  • If a person calls claiming to work for a specific, well-known company, look up the phone number online and tell them you will call them back.
  • Never allow remote access to your computer.

4. Pop-up warning scams

Pop-ups occur when someone is browsing the internet and sees a small graphic or ad appear on their screen. Usually, pop-ups are related to the content being viewed and link to another website with similar content or merchandise related to the content.

Malicious pop-ups can be terribly intrusive, making it difficult for the user to close the pop-up window. These pop-ups may display a message stating that the computer is infected with malware and offer a phone number for help with removing the malware. Often, the cybercriminals make pop-ups look like they come from a trusted source, such as our own Norton products, in hopes of appearing to be legitimate.

How to help protect yourself against pop-up scams:

  • Examine the message closely. Look for obvious signs of fraud such as poor spelling, unprofessional imagery, and bad grammar.
  • Remember, when in doubt, never click on the pop-up. Instead, open up your antivirus software and run a system scan.

5. Fake search results scams

Fraudulent companies frequently use paid search ads for their “support services” as if they were legitimate, well-known companies. These paid listings can appear at the top of a search results page, a prime location. These results, which can look like the real thing, can promise support offers that seem too good to be true in hopes of luring in a victim, whose top concern is to fix their computer. Unfortunately, when you click on the ad, malware may begin to download to your device, compromising the security of your information and adding to your computer woes.

How to help protect yourself against fake search results scams

  • Examine the URL closely. Creators of fake websites will sometimes try something called typo squatting, where they register a domain name that looks similar to the URL of the legitimate site they’re duplicating.
  • Use a secure search service, such as Norton Safe Search, to know if the site you’re about to visit is safe.

What to do if you’ve been scammed

If you think you’ve been the victim of a phishing scam:

  • Change your passwords. Your computer, financial institutions, and any other password-protected websites that you visit should be updated.
  • Run a full system scan for viruses on your computer.
  • Contact your bank to report that you may have been the victim of fraud.
  • File a complaint with the anti-fraud bureau:
Source:  Norton by Symantec



REC 38-6 Notice of Buyer’s Termination
TREC 49-1 Addendum Concerning Right to Terminate Due to Lender’s Appraisal 
TREC 40-8 Third Party Financing Addendum
These 3 new forms are currently in use but are not mandatory to use until March 1, 2019.  These new forms are uploaded in Dotloop so I suggest you begin to familiarize yourself and begin using them.  Our broker, Anne Lakusta, has prepared training videos for all 3 forms.  Please watch the training videos below:
Third Party Financing Addendum
Appraisal Addendum   
Buyer Right To Terminate   
Tammy has uploaded these videos to our Tech Page,, and are available 24/7.



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MLS Rules For Purging Listings and Media

GLAR is seeing an uptick with agents deleting photos prior to changing status to sold or cancelled.  NTREIS has a schedule as to when they purge photos (attached), and photos are to remain on the listing until then as they are needed for comps and appraisals.


Some buyers may want them out, assuming that takes them off the internet, but deleting from the MLS does not necessarily remove them from other websites. Many do not pull new image files once they have posted the images.  Removing them from Matrix only affects the agents and appraisers who need them for comps.


An example of another complication is a KW agent cancelled a listing and the new listing agent is using her photos.  Because the agent deleted all but the first photo there was no way to demonstrate that those photos belong to the first (cancelled) listing / listing agent.

Here are the MLS Rules for Purging Listings and Media:

MLS Rules



Welcome Glad You're Here


Carolina Oliphant

Sponsored By: Venus Mendoza 



TTT Logo

Tech Tip of the Week

Where to find help articles for KW Technology? Here! 

If you don’t see the topic you are looking for, search for “Command” or “Kelle” and look through the support articles. > Resources > KWConnect Live

One Bite At A Time Updates

 Join me each week for an activity that will help you take bit-sized steps

toward our upcoming KW Technology!

If you have not already done so:

  1. Add 1 or more local insights using Kelle or KWCommand.
    1. How do you add an Insight in Kelle?
    2. How do you add an insight in KWCommand?


  1. Create a free MailChimp account that will be integrated with your KWCommand
  2. Increase Kelle usage—find out more things you can do with Kelle here:
  3. Continue watching the Take Command Live Stream Series

       Find info on live streaming—

       Find info on posted recordings—

Titles available through this week:

  1. Take Command: Setup for Success  2. Take Command: Setup for Success Q & A
  2. Take Command: Prep to Get Paid  4. Take Command: Prep to Get Paid Q & A
  3. Take Command: Sketchhouse            6. Take Command: Sketchouse Q & A


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What’s Going on in Your Market Center? 


Next Monday! 


(Creating Outstanding RealtorsTrademark Circle R Symbol For Excellence)

2/4/2018 at 1:00 PM

Creating Outstanding Realtors for Excellence –  is a fast track program to provide agents with the foundation needed to launch their business, and get off to a fast, exciting start in real estate!

This 90 minute orientation class covers how, what, when and where details necessary to get your Real Estate business started with Dallas Metro North.  You will be introduced to “Path to Success”. Path to Success is your first 100 days business guide.

Stacey Reynolds, Productivity Coach, facilitates this class and program.  If you have questions about the CORE program, Stacey’s email is

If you want to build your profit share tree, this is also an excellent recruiting tool for you so come & check it out!

Also Monday! 

MOVE 2.1.19

Also Monday!


Next Tuesday!

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ALC Committee Meetings! 

Do you want to make a difference in our Market Center? Attend whichever Committee Meetings you feel drawn to and make an impact in 2019! 

10:00-11:00 Technology Committee-ALC Chair: Heather Shimala

11:00-12:00 Career Development Committee- ALC Chair: Missy Phipps

12:00-1:00 Culture Committee- ALC Chairs: Lori Lesnansky and Kris Wise

1:00-2:00 Growth Committee- ALC Chair: Sunny Darden

2:00-3:00 Safety and Finance Committee- ALC Chairs: Charles Nuber and Ryan Collinsworth 

Also Tuesday! 

Career night

Next Wednesday!

solos 2019

Next Thursday!

Night Ignite


More Training Events This Week!

Monday, February 4th ~ 11:30-12:30 ~ Updesk 101 ~ Mitch Blankenship 

Monday, February 4th ~ 12:00-1:00 ~ One Bite at a Time: KW Command Overview ~ Tammy Bunk 

Monday, February 4th ~ 1:00-2:30 ~ M.O.V.E. Powered by Never Ending Referrals ~ Stacey Buettner

Tuesday, February 5th ~ 2:30-3:30 ~ Take Command: Launch Your Lead Gen in Command Livestream 

Tuesday, February 5th ~ 7:30-8:30 ~ CORE Webinar ~ Stacey Reynolds

Wednesday, February 6th ~ 8:30-4:30 ~ BOLD STEP 3

Wednesday, February 6th ~ 1:00-2:30 ~ CORE Level 1 ~ Stacey Reynolds

Wednesday, February 6th ~ 2:30-3:30 ~ Take Command: Launch Your Lead Gen in Command Livestream

Thursday, February 7th ~ 8:30-9:00 ~ Script Practice ~ Stacey Reynolds

Thursday, February 7th ~ 11:30-12:30 ~ Core Level 2 ~ Stacey Reynolds

Thursday, February 7th ~ 1:00-4:00 ~ Tech and New Agent Orientation* ~ Rosemary Croney and Tammy Bunk

*Join Rosemary and Tammy for tech tips and an overview of Policies & Procedures.  Not just for new agents.

Thursday, February 7th ~ 2:30-3:30 ~ Take Command: Designs Q & A Livestream

Friday, February 8th ~ 12:00-2:00 ~ Buyers Agent and Win With Buyers ~ Erin Pickard 

Friday, February 9th ~ 3:00-3:30 ~ Latest in Labs Livestream 



Save the Dates!

February 12th!

Copy of Facebook2.0

Also February 12th!


February 25th!


Starting February 27th!


February 28th!


March and April!



Red Cap Image

Congratulations to Our Newest Cappers! 

Ida Parisi

Karen Spencer 



Happy Birthday Image

Dana Merhi

Marlon Famorca

Silvia Mendes

Renuka Bhandari

Jeri McGuire

Janice James

Jill Caughron

Chris Gillespy

Amy Dettmer

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